Say hello to our new virtual assistant, 91ºÚÁÏÍø

Updated March 22, 2024  |   Published September 26, 2022 by Angela Talbot | Reading Time: < 1 minute

We’re pleased to introduce the newest member of our team, 91ºÚÁÏÍø! 91ºÚÁÏÍø is our virtual assistant, powered by the award-winning artificial intelligence (AI) technology of interface.ai*.

 

91ºÚÁÏÍø works for you

91ºÚÁÏÍø is here to help answer your questions and guide you with your next financial decision at 91ºÚÁÏÍø First. Simply look for the icon in the corner of our website, type your question, and get an answer instantly. Some things 91ºÚÁÏÍø can help with include:

  • How to find your routing and account number
  • How to open an account
  • What time your nearest branch is open
  • How to report a lost debit card
  • How to make a loan payment
  • How to register for online banking
  • How to update your address
  • And much more!

 

Why 91ºÚÁÏÍø?

While we pride ourselves on our award-winning service, unfortunately our team needs time to rest so we can always guarantee we’re giving you our best. As a bot, 91ºÚÁÏÍø is available 24/7, even after the humans have left the building. 91ºÚÁÏÍø also gives you quick answers, and you may be served more quickly than by phone or in person.

 

Can 91ºÚÁÏÍø help me over the phone?

Right now, 91ºÚÁÏÍø is only available on our website. However, we are working to bring his functionality to our phone systems as well, so you can enjoy quick service no matter when you call us. We expect 91ºÚÁÏÍø to be available by phone before the end of 2022.

 

*Finovate West Digital Best in Show. CUNA Councils 2021 Speed Round Best of Show